Legal Documents

Gibagi's Terms & Conditions — Fully in Bengali

Please read these Terms & Conditions carefully before using the Gibagi platform. They form a binding agreement between you and us.

Last updated: January 2026
Language: Bengali
Version 3.2

Key Highlights at a Glance

A quick summary of the key points in our terms

🔞
Age Restriction is Mandatory

You must be at least 18 years old to open an account on Gibagi and participate in any game or betting activity. Accounts belonging to minors will be closed immediately.

👤
One Account Only

Each individual may only open one account. If multiple accounts are found, all accounts will be closed and any accumulated bonus funds will be forfeited.

💰
Bonus-Specific Terms

Each bonus has its own wagering requirements. Make sure you understand the terms before accepting a bonus. Typically, the bonus amount must be wagered 30x before withdrawal.

🔐
Identity Verification (KYC)

For security purposes, Gibagi requires mandatory KYC verification. You may be asked to submit identification documents at the time of withdrawal or in the event of any suspicious activity.

🚫
Prohibited Activities

Fraud, use of bots, money laundering, and any other dishonest activity are strictly prohibited. If detected, the account will be permanently suspended and the relevant authorities will be notified.

⚖️
Dispute Resolution

For any disputes, please contact our support team first. If the issue remains unresolved, neutral third-party mediation is available.


Key Information Summary
SubjectDetails
Minimum Age18 years of age or older
Minimum Deposit৳500
Minimum Withdrawal৳1,000
Bonus Wagering30x (applicable on eligible bonuses)
KYC VerificationRequired Before Withdrawal
Support Hours24/7, in Bengali
LicenseUnder an International Gaming License
01

General Terms

By using Gibagi's website, mobile application, or any of our services, you are considered to have read, understood, and accepted these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our platform.

These terms and conditions form a legally binding agreement between Gibagi and its users. Gibagi reserves the right to update these terms at any time, and continued use of the platform following any changes will be considered acceptance of the updated terms.

Gibagi operates under an international gaming license. All our operations comply with international gaming regulations and are regularly audited by independent third parties.

These terms have been prepared in Bengali for the convenience of users in Bangladesh. However, in the event of a legal dispute, the English version shall take precedence.

02

Account Registration & Eligibility

To create an account on Gibagi, the following conditions must be met:

  • You must be at least 18 years of age.
  • You must not be a resident of any country or region where online betting is prohibited by law.
  • Each individual may only create one account.
  • All information provided during registration must be accurate, complete, and up to date.
  • Keeping your account password confidential is your own responsibility.

Providing false or inaccurate information during registration will result in account closure and potential forfeiture of deposited funds. Gibagi reserves the right to decline any registration without providing a reason.

Warning: Minors are strictly prohibited from creating an account. Any such account identified will be closed immediately and all associated transactions will be voided.
03

Deposits & Withdrawals

Gibagi supports popular Bangladeshi mobile banking methods including bKash, Nagad, and Rocket. All financial transactions are processed through secure, encrypted channels.

  • The minimum deposit amount is ৳500.
  • The minimum withdrawal amount is ৳1,000.
  • KYC verification must be completed before making a withdrawal.
  • Withdrawal requests are typically processed within 30 minutes to 24 hours.
  • Only payment methods registered in your own name may be used.
  • Deposits or withdrawals through a third party are strictly prohibited.

Gibagi reserves the right to suspend withdrawals and request additional verification for any suspicious transactions. This process is typically completed within 72 hours.

If you encounter any issues with a transaction, please notify our support team. We aim to resolve all cases within 24 hours.
04

Bonuses & Promotions

Gibagi offers a variety of bonuses and promotional offers. Each offer carries its own terms, which are detailed on the relevant promotions page.

  • The welcome bonus is available to new members only and can be claimed once.
  • The required wagering conditions must be met before any bonus funds can be withdrawn.
  • A maximum bet limit may apply to bets placed using bonus funds.
  • Only one bonus may be active at a time, unless otherwise stated in the promotion.
  • Bonuses are generally valid for 30 days. Any bonus that has not been used within this period will be forfeited.
  • Gibagi reserves the right to modify or cancel any bonus offer at any time.
Please note: If a breach of bonus terms is found, the bonus may be voided and any associated winnings forfeited.
05

Betting Rules & Gaming Terms

All bets on Gibagi are recorded through an electronic system and cannot be changed or cancelled once confirmed. Please always keep the following in mind:

  • Pre-match bets placed after an event has started may be considered void.
  • Gibagi reserves the right to void any bet completed due to a technical error, subject to review.
  • Bets placed on clearly erroneous odds will be voided.
  • For casino games, outcomes determined by RNG are final.
  • If a game is interrupted due to a technical issue, Gibagi will make every effort to protect the interests of affected users.

In live betting, odds can change rapidly. The odds at the time the bet is confirmed will apply, not the odds at the time of placement — if there is a difference due to system delay.

06

Responsible Gaming

Gibagi believes that betting and gaming should be a source of entertainment — not addiction. That's why we follow a range of tools and policies to promote responsible gaming.

  • Users can set their own deposit limits, loss limits, and session limits.
  • Accounts can be temporarily deactivated for a set period using the Self-Exclusion option.
  • The system will suggest taking a break if you have been playing continuously for an extended period.
  • If professional help is needed, Gibagi will assist in connecting you with the relevant support organizations.

If you're experiencing problems with betting, don't hesitate to reach out to our support team. Your information will be kept completely confidential. For more details, visit our Responsible Gaming Visit the page.

07

Prohibited Activities

The following activities are strictly prohibited on the Gibagi platform and will result in immediate action if detected:

  • Using automated bots, scripts, or software to place bets or play games.
  • Abusing bonus offers by opening multiple accounts.
  • Using the platform for money laundering or concealing the source of illegal funds.
  • Exploiting technical vulnerabilities or bugs in the platform to gain an unfair advantage.
  • Attempting to gain unauthorized access to another user's account.
  • Match-fixing or collusion with other players.
Consequences: Involvement in any of the above activities will result in permanent account closure, forfeiture of all funds, and legal action where applicable.
08

Privacy & Security

Gibagi treats the protection of your personal information as its highest priority. Our full privacy policy Privacy Policy page. Key points:

  • Your information will not be sold or shared with third parties, except where required by law.
  • All data is secured with SSL encryption.
  • Keeping your account secure is your responsibility — always use a strong password.
  • If you notice any suspicious activity on your account, contact our support team immediately.
09

Account Closure & Suspension

Gibagi may temporarily suspend or permanently close an account in the following circumstances:

  • If evidence of a breach of these Terms & Conditions is found.
  • Where there is suspicion of fraudulent or suspicious financial activity.
  • Failure to complete KYC verification.
  • At the user's own request.

If you wish to close your account, please contact our support team. You will be given the opportunity to withdraw any available funds before the account is closed, though terms apply to any bonus-related funds.

10

Limitation of Liability

Gibagi is not liable for the following:

  • If a bet or game is interrupted due to loss of internet connection or a technical issue.
  • Losses resulting from the user's own negligence or disclosure of account information to a third party.
  • Delayed transactions due to issues with a third-party payment provider's system.
  • In the event of service disruption due to unforeseen or uncontrollable circumstances (Force Majeure).
Under any circumstances, Gibagi's maximum liability will be limited to the value of the transaction in question.
11

Changes & Updates to Terms

Gibagi reserves the right to modify these Terms & Conditions, in whole or in part, at any time. Users will be notified of significant changes via email or platform notifications.

Continued use of the platform after any changes will be considered acceptance of the updated terms. We recommend visiting this page regularly to stay informed.

12

Contact & Support

If you have any questions or concerns about these terms and conditions, please get in touch with us. Our support team is available 24/7 in Bengali.

  • Email: support@gibagi.com
  • Live Chat: Available directly on the platform after logging in.
  • Response time: typically within 1 hour.
For dispute resolution, please contact our support team in the first instance. Most issues are resolved within 24 to 48 hours.

Frequently Asked Questions

Most frequently asked questions about the Terms & Conditions

Yes, Gibagi has prepared all Terms & Conditions in Bengali with Bangladeshi users in mind. However, in the event of any legal dispute, the English version will take precedence.

If the wagering requirements are not met before the bonus expires, the remaining bonus balance and any associated winnings will be forfeited. Your original deposit will remain intact.

Yes, you can close your account at any time by contacting our support team. You will be given the opportunity to withdraw any eligible funds before the account is closed.

For significant changes, a notification will be sent to your registered email. The "Last Updated" date at the top of this page is also kept current at all times.

You will typically need to submit a clear copy of your National ID (NID) or passport, along with proof of current address (such as a utility bill or bank statement). In some cases, selfie verification may also be required.

Start playing safely on Gibagi

Done reading the terms? Open your account now and claim your welcome bonus. Gibagi is committed to giving you a safe, transparent, and responsible gaming experience every step of the way.

বাংলা